For sales inquiries,
please contact us at:

For marketing inquiries, please contact us at:


Get customer service even when the entire Chinese world goes on break
Bookmark and Share

01/28/2011 – Taipei, Taiwan: The Year of the Rabbit is upon us! The Lunar New Year, or Chinese New Year in Chinese communities, is a time in many Asian countries when people gather with their families and get some much needed rest and relaxation. It is a time for fun, reflection, and hope for the coming year.

Thecus's commitment to its customers and expert technical support is going to stay strong throughout Chinese New Year. Although our head office will shut down from January 29th to February 7th, our technicians will be regularly checking for and answering customer inquiries and support requests. Any questions put through our main support department will be answered promptly and thoroughly. Any more complicated inquiries requiring product testing will be handled by our branches in the US and Netherlands during this time.

We at Thecus wish you all a happy Chinese New Year and prosperity in the year to come. Xin Nian Kuai Le!

Chinese New Year in 2011 is from January 29th to February 7th.

Visit our main support page:

About Thecus®
Established in 2004, Thecus Technology Corp provides market leading network attached storage and network video recorder solutions, committed to revolutionize how everyone from home user to enterprise level business centrally stores, manages and accesses their digital data both onsite and cloud-based. Thecus strives to deliver continuous innovation through cutting edge technology and design to provide data storage with the most customer-friendly platform, rapid performance and robust security. In May 2016, Thecus was formally acquired by Ennoconn Corporation and thus became part of the Foxconn IPC Technology group. Partnered together this diverse group of companies work in tandem to provide a total IoT (Internet of Things) solution. Now with an unparalleled portfolio to work with, Thecus is collaborating to bring unprecedented change to the network storage industry.